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| Shipping, Returns & Refunds |
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Exchange Policy
Within 30 days of receipt of your order, you may exchange: Any item in its original condition, with its
original packaging and accessories, unless specified otherwise within the products online information.
Any returned item(s) MUST NOT Be: worn, soiled, ironed, washed, or in any condition other than its new
"as shipped" condition. We refund shipping costs only if the return is a result of our error. We suggest
that you insure any items for return to protect yourself from loss. We are not responsible for returned
items that are lost or damaged in shipping.
Wrong Size Policy
If you order the wrong size, simply return the item along with a check, money order or credit card information
to cover shipping and, if stock is available, we will send you the new requested size. We suggest that you
insure any items for return to protect yourself from loss. We are not responsible for returned items that
are lost or damaged during shipping.
Errors and Omissions
We do our best to avoid these type of errors, but they sometimes occur. We reserve the right to make corrections whenever needed
In Stock & Out of Stock Items
Most of the items we offer are either in our present stock or are in our suppliers’ stock. The vast majority
of our suppliers are within 10 miles of our shipping facilities so we will get items from them as needed and
will not delay your order unless both inventory locations are depleted. When this occurs, we will notify you
as soon as possible on how long it will be until we receive the next shipment so that you may decide if you
wish to wait until the items become available again.
Many of the items we offer are seasonal and, as such, the manufacturers are geared to produce a quantity they
deem sufficient for that season. This means the item(s) you want may not be available after the Roar on the
Shore® rally. Therefore, order your items early to help insure availability. We will remove items from the
online store as soon as we become aware that they are no longer available. Please note that some items offered
from the smaller vendors are actually made as needed and therefore may not be available for immediate shipment.
However, they are usually ready a day or two after the item has been purchased.
Your privacy with www.roarontheshore.com
We are committed to protecting your privacy. We use the information we collect about you to process orders from
our online store. We will NOT spam you, sell, rent, or distribute any of your information to any outside parties
ever. Please do not spam our e-mail addresses or we will be forced to block you from our Web site permanently!
When you voluntarily sign up for our Personal Notification Services, we need only an e-mail address, which we use
to send ONLY the information you requested. When you enter a contest or other promotional feature, we ask for your
name, address and e-mail address so we can notify the winners.
Your Consent
By using our Web site, you consent to the collection and use of this information by www.roarontheshore.com. If we decide
to change our privacy policy, we will post those changes on this page so that you are always aware of what information
we collect and how we use it.
Tell Us What You Think
We welcome your questions and comments about www.roarontheshore.com and our policies.
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